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How do I
buy from your site?
This was our
first site that had a hard to use shopping cart, we found a better
shopping cart and transfered our inventory to our new system for your convenience.
You can visit
and buy from our new site at www.billandwalt.com.
Why
do I need a password?
In order to
avoid any unauthorized access of your account, a password is required
to ensure that no other party is able to access your account. Hence,
please keep your password safe and DO NOT disclose to others.
What do you
do with the information?
We use the
purchase registration process to record only that information which
is necessary for the fulfillment of orders submitted by the users -
this includes physical address and phone number.
What credit
cards do you accept?
We accept
Visa, M/C, Discover and American Express.
Is it safe
to use my credit card?
Yes. We
protect your information by:
Setting up a
unique User ID and password for each account and
Utilize
Secured Servers and encrypting all private information, the padlock
at the bottom of your browser lets you know when your at a secure page.
Can I call
in my credit card number or mail a check or money order?
Yes. If you
are hesitant to use your credit card over the Internet, we encourage
you to still complete an order form to insure your proper address
information and fulfillment of your order. At step 1 where you enter
your name and address there's a drop down menu right below your
password where you can chose "Call In" or "Mail
In" your payment. After you send in your order, call us
with your invoice number and credit card information or if your
mailing in your payment be sure to write your invoice number on your
check. Personal checks take about 10 days to clear
Why use cookies?
Our site uses
cookies to maintain shopping cart information. Our site also collects
IP addresses for the purpose of tracking fraudulent credit card transactions.
Can I ship
to an alternate address?
Yes. If you
are shipping to an address other than your credit card billing
address, contact your credit card company and ask them to list the
address as an alternate address on your account. We cannot ship to an
address that the credit card company does not have on file for your
credit card.
What about
personal checks or COD's?
While we
attempt to bank-approve personal checks for immediate shipment, this
may not always be possible and we may hold your order for 10-12
business days. We do not not accept orders for COD's.
How about
International orders?
Not at this time.
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